The Arc of Collaboration | kwokchain

One take-away from this communication/collaboration perspective: Slack should acquire (or clone aspects of) Discord...

"Slack is the 911 for whatever isn’t possible natively in a company’s productivity apps. And though it’s improving, there are still many structural cracks. Slack is current best solution for filling these cracks. But it doesn’t fix the cracks themselves, improved processes and productivity apps are needed for that.

As the ecosystem of specialized SaaS apps and workflows continues to mature, messaging becomes a place of last resort. When things are running smoothly, work happens in the apps built to produce them. And collaboration happens within them. Going to slack is increasingly a channel of last resort, for when there’s no established workflow of what to do. And as these functional apps evolve, there are fewer and fewer exceptions that need Slack. In fact, a sign of a maturing company is one that progressively removes the need to use Slack for more and more situations."

The Arc of Collaboration | kwokchain