Setting (low) expectations, later in the article: "With more limited resources than Facebook or Google, though, Twitter has to be selective about its investments in safety. “Choosing to do one of them comes at a cost of not doing something else because of the number of resources we have,” Dorsey said."
"In an interview with The Washington Post on Wednesday, Dorsey said he was experimenting with features that would promote alternative viewpoints in Twitter’s timeline to address misinformation and reduce “echo chambers.” He also expressed openness to labeling bots — automated accounts that sometimes pose as human users — and redesigning key elements of the social network, including the “like” button and the way Twitter displays users’ follower counts.Jack Dorsey says he’s rethinking the core of how Twitter works -- The Washington Post
“The most important thing that we can do is we look at the incentives that we’re building into our product,” Dorsey said. “Because they do express a point of view of what we want people to do — and I don't think they are correct anymore.”"