Tuesday, October 16, 2018

How Sears Was the Amazon of Its Day -- NYT

Excerpts:
"High up in the Sears Tower, management couldn’t see that the retail landscape was changing. Sears couldn’t compete effectively with Walmart and the growth of big box merchandisers such as Toys “R” Us. But more important, the company could not summon the vision to anticipate the internet. By 1993, Sears had closed its national network of warehouses and exited the catalog business — which is basically e-retailing without the “e.” Amazon shipped its first book in 1995.
[...]
Certainly, Amazon looks unassailable in its current form. So did every retailer that became the biggest dog on retail’s porch. They were all innovative. They all pushed the boundaries on pricing, sourcing, marketing, regulation, employment, expansion and tax breaks. They all ultimately lost their way. Sears is the latest chapter in that story. And probably not the last."
How Sears Was the Amazon of Its Day -- NYT

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