A timely reality check from Volker Weber, tangentially related to the previous (Office Live Workspace) post
"Getting people hooked on using Office in a collaborative mode at home is super-important to getting them to use it that way at work," he said. "If you lose the consumer, you lose the enterprise."
IBM has lost this fight long ago, with Notes and with Smartsuite, against Outlook and Office. I am not too optimistic that they can win it with Symphony but they certainly should keep trying. I think that Google is making inroads with GMail but not so much with Docs & Spreadsheets.