Candidate for biggest PR nightmare of the year: the SaaS back-up company that lost data for 7,500 of its customers – see the full article for details
Here’s a tough question: how do you balance the value of a problematic lawsuit against a vendor against the potential damage to your company’s reputation? Executives from Carbonite Inc. may be pondering that calculus this morning amid disclosures that the fast-growing online backup company lost data belonging to 7,500 customers.
