Explaining eBay's Turnaround - Business Insider

Excerpt from a long but engaging overview of eBay's turnaround and how a small collaborative team played a key role

"Suddenly, Abraham had his opening. He took it.

eBay should have a feed like the Facebook News Feed, he told Donahoe. Except instead of displaying updates from friends, it could show updates from eBay sellers and product categories. Best of all, he noted, eBay could turn the feed on without waiting for users to start following anybody, since it already knew search and shopping histories."

Explaining eBay's Turnaround - Business Insider