Thursday, January 14, 2016

Nest Thermostat Glitch Leaves Users in the Cold - The New York Times

The Internet of occasionally buggy things

"After last week’s freeze, I’m thinking of ditching my Nest. I haven’t decided on a replacement yet, but I may take a cue from Kent Goldman, a San Francisco resident I follow on Twitter who had a similar issue with his Nest in November.

After being put on hold with Nest’s technical support for over an hour, Mr. Goldman went to his nearest Ace Hardware store (while still on hold) and picked up an old-fashioned mechanical thermostat for about $25.

Sure, it doesn’t let you change the temperature through your smartphone. And it won’t email you monthly usage reports. But it isn’t vulnerable to bad software, and it doesn’t require a Wi-Fi connection."
Nest Thermostat Glitch Leaves Users in the Cold - The New York Times
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