Tuesday, August 10, 2010

IBM, Gartner in Blog Tiff Over Notes Report - PCWorld Business Center

A case study in statistical significance versus vendor spin

Talk of an increasing number of users migrating off Notes and Domino is more apt to be gossip at cocktail parties than "hard evidence of anything other than due diligence in the market," according to Brill. In fact, sales of new licenses grew during the second quarter, Brill said.

That sounds like good news, but Brill's summary of the report doesn't tell the whole story, said Austin, vice president and fellow at Gartner and also the author of the report, in a blog post on Saturday.

For example, from July 1 in 2009 to April 30, 116 different clients booked one or more calls with Gartner analysts seeking advice on migrating away from Notes for e-mail, and no Microsoft customers called Gartner for advice on whether to migrate to Notes and Domino for e-mail, Austin added in a second blog post on Sunday. That disparity is a significant factor, Austin said.

Austin stressed that Gartner's research is based on substantive data and very serious discussions with professionals with serious issues and concerns.

IBM, Gartner in Blog Tiff Over Notes Report - PCWorld Business Center

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