Both companies say they’re willing to refund customers who bought their e-reading devices recently. You just have to ask for it.
Amazon says it will give the $70 price difference between an old and new Kindle as a credit to customers whose devices were shipped in the last 30 days.
Barnes & Noble says it will give customers a $10 refund and $50 gift card to Nook customers who are still within their 14-day return policy period. You can contact customer service, or just find the store manager at your local Barnes & Noble branch.