A timely Google reality check
Google Apps includes a variety of applications, including Gmail, a calendar function and software to create and edit text documents, spreadsheets and presentations. Google offers the programs free and sells the entire suite to businesses for $50 per user per year. While Google Apps has gained some important customers, it has failed to dent the business of Microsoft, the market leader in business productivity software. Google said that about 20 million people use Google Apps, but only hundreds of thousands of those are paying customers. By comparison, nearly 500 million people have bought Microsoft Office.