The New York Times > Business > The Distributor vs. the Innovator ""Somebody doesn't just come along, particularly a company that is not an innovator, and say, 'We're going to do it better,' " Ms. Fiorina said. "Dell isn't doing anything. It's just distributing other people's products."
Things are just beginning, Mr. Dell replies. "Stay tuned; there's a lot we can and will do," he said. A better business model, he explains, will beat a better technology, and he insists the odds are on his side in the printing business over the long run.
"The days of engineering-led technology companies are coming to an end," Mr. Dell declared."
Given the experience I've had with my last few HP printers (except for a very useful LaserJet, all but one of the HP inkjets I've purchased during the last several years were junk), I think there is ample room for competition.