Some Gmail guidance from James Fallows; see the post link below for details
As mentioned yesterday morning, my wife's Gmail account was taken over by what has proven to be a very destructive hacker. The spam message the hacker sent out seemed droll; the consequences turn out to be less amusing. In my nearly 30 years of using electronic communication, this is the most troubling episode I've been involved with.
I'll give more blow-by-blow later on, when we've finished with the situation. For the moment, here are some prophylactic tips that I'd blame myself for not saying sooner, if applying them today protects people who might otherwise have similar problems tomorrow. For more details, I include references to the Official Gmail Blog: