Looks like maybe Google should take a break from buying social software/gaming companies and buy a few to bolster their voice strategy
From what I’m hearing this isn’t a short term surge issue, either. There are issues with Google’s core infrastructure conflicting with the type of system Google Voice needs to operate effectively, multiple sources have told me. And Google to date hasn’t made the investment needed to build a proper back end to the service that scales. That doesn’t really work for me as a user. If you wanna be a phone company, you can’t go dead.