Ed Brill rebuttle: eWeek: Report Foresees Declining IBM E-Mail Penetration "Looking at messaging as a flat horizontal market has always been dangerous -- to take an analogy, I don't think that Ritz-Carlton thinks of Motel 6 as a competitor, even though they are both in the "lodging" industry. It would have been interesting for the reporter to examine Radicati's success at predicting the market over the last few years, and/or compare that to the mainline analysts who make a living at market forecasting and analysis, like IDC or Gartner Dataquest.
The article also tries to take an excellent, long Ferris Research report on Lotupshere and summarize it in five words. I think the interpretation there is a bit misleading -- I found the Ferris report to be quite comprehensive and balanced.
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