Later in the interview: "The intent of loading this tool was to help enhance our users’ shopping experience. The feedback from users was that it wasn’t useful, and that’s why we turned it off." Also see The Company Behind Lenovo's Dangerous Superfish Tech Claims It's Under Attack (Forbes)
"In an interview Thursday, Lenovo’s chief technology officer, Peter Hortensius, acknowledged that “we didn’t do enough” due diligence before installing Superfish, but that the company doesn’t believe laptop owners were harmed by the app. He said the company realized it needs to do more to respond to consumers’ concerns.Lenovo CTO: We’re Working to Wipe Superfish App Off of PCs - Digits - WSJ
Lenovo, the world’s biggest seller of PCs, is working to write software that will delete any data from the Superfish software off laptops on which it had been installed. Hortensius also said the company should have done more due diligence on the security of the Superfish shopping-search app, which was installed from September to December on Lenovo consumer laptops."