"On Tuesday, both Twitter and NBC backpedaled. While Twitter officials stress that the company generally does not monitor content, Alexander Macgillivray, Twitter’s general counsel, said in a statement on Tuesday that Twitter “did proactively identify a Tweet that was in violation of the Twitter rules and encouraged them” — NBC — “to file a support ticket with our Trust and Safety team to report the violation.”What's Trending on Twitter? Itself, After an Ill-Thought-Out Suspension - NYTimes.com
Chloe Sladden, vice president for media at Twitter, personally apologized on her Twitter feed for “the oversight.” NBC also issued a statement apologizing for having the reporter’s account suspended. Twitter then reactivated the reporter’s account."
Wednesday, August 01, 2012
What's Trending on Twitter? Itself, After an Ill-Thought-Out Suspension - NYTimes.com