Wednesday, August 21, 2019

Silicon Valley’s Crisis of Conscience | The New Yorker

Excerpt from an approximately 6,700-word reality check
"“A few people around the Bay are starting to wake up,” Tauber, who now works as an executive coach, told me recently. “They’re acknowledging where things have gone wrong, and their role in that, and they’re trying to get their peers to do the same.” Many of the conversations, Tauber acknowledged, would not play well in Peoria. “It can get kind of out there,” he said. “There are folks exploring mindfulness, bodywork, psychedelics. Personal growth can take many forms. But ultimately if a handful of people have this much power—if they can, simply by making more ethical decisions, cause billions of users to be less addicted and isolated and confused and miserable—then, isn’t that worth a shot?”

Near the end of a placid April morning in San Francisco, a nonprofit called the Center for Humane Technology convened more than three hundred people in a midsized amphitheatre named SFJAZZ—co-founders of Pinterest and Craigslist and Apple, vice-presidents at Google and Facebook, several prominent venture capitalists, and many people whose job titles were “storyteller” or “human-experience engineer.” One attendee was Aden Van Noppen, who carried a notebook with a decal that read, “Move Purposefully and Fix Things.” She worked on tech policy in Barack Obama’s White House, then did a fellowship at Harvard Divinity School, and now runs Mobius, a Bay Area organization dedicated to “putting our well-being at the center of technology.” “The Valley right now is like a patient who’s just received a grave diagnosis,” she said. “There’s a type of person who reacts to that by staying in deflect-and-deny mode—‘How do we prevent anyone from knowing we’re sick?’ Then, there’s the type who wants to treat the symptoms, quickly and superficially, in the hope that the illness just goes away on its own. And there’s a third group, that wants to find a cure.” The audience at SFJAZZ comprised the third group—the concerned citizens of Silicon Valley."
Silicon Valley’s Crisis of Conscience | The New Yorker

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