Gosh, you mean staccato email messages are not a secure way for billionaire celebrity CEOs to communicate with their customers?
Apple's CEO did not tell an angry customer "calm down," "retire," "it's just a phone"
An e-mail exchange being attributed to Steve Jobs is a fake, and was not written by him, according to Apple (AAPL) public relations.
Apple PR: Steve Jobs iPhone 4 "conversation" is a fake - Apple 2.0 - Fortune Tech
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