Tuesday, August 14, 2007

Yahoo edges Google in U.S. user satisfaction survey - Yahoo! News

Interesting reality check 

Data from the University of Michigan American Consumer Satisfaction Index (ACSI) showed Yahoo had seen its customer satisfaction score rise 3.9 percent from a year ago to 79 out of 100 points, while Google's rating fell about 3.7 percent to 78 points.

While Google remains the dominant Web search engine, Yahoo's Internet presence is gaining user approval for its network of Web sites, e-mail, social networks and other features, according to the survey.

Yahoo edges Google in U.S. user satisfaction survey - Yahoo! News

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