Thursday, August 23, 2007

AT&T’s Overstuffed iPhone Bills Annoy Customers - New York Times

 AT&T changed the policy; you now have to pay extra for the forest-felling option...

When Justine Ezarik, a video blogger in Pittsburgh, saw that a box from AT&T had been delivered to her doorstep a couple of weeks ago, she thought that perhaps she had been sent a complimentary accessory for her new iPhone. Instead, she found a 300-page, double-sided, excruciatingly well itemized bill.

[...]

The reason for the outsize bills is that AT&T itemizes not just every phone call, but every detail about every text message and Internet data transfer. Unless instructed otherwise, AT&T sent out detailed bills.

AT&T’s Overstuffed iPhone Bills Annoy Customers - New York Times

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