The rest of the story...
In an update to users on Skype's Heartbeat blog, employee Villu Arak said the disruption wasn't because of hackers or any other malicious activity. "The disruption was initiated by a massive restart of our users' computers across the globe within a very short timeframe as they re-booted after receiving a routine software update," he wrote in the message, which was posted early Monday.
"The abnormally high number of restarts affected Skype's network resources. This caused a flood of log-in requests, which, combined with the lack of peer-to-peer network resources, prompted a chain reaction that had a critical impact," he said in the posting.
Skype Says Service Outage Was Caused by Massive Restarts - WSJ.com
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