Whoops! We Seem to Have Misplaced Your Identity - New York Times: "The data had been, in fact, in an Iron Mountain van, and the few details about the incident that it and Time Warner have grudgingly divulged - such as the fact that the pick-up at Time Warner was 1 of 19 the van made bouncing around Manhattan on the fateful day - raise all sorts of questions.
To begin with, why would such sensitive information be handled less like a guard-this-with-your-life briefcase entrusted to Brinks than like a fungible bundle handed to the Dy-Dee Diaper Service? Why was the data unencrypted? And why were trucks involved at all?
Why wasn't the backup done via a secure online connection, an option that Iron Mountain offers as well as physical pickup? Why doesn't Iron Mountain eliminate the risk of midroute problems and retire its fleet of Econolines? "