"Arc Publishing has “dozens” of other customers — the Post wouldn’t share an exact number — all of whom can work with the Arc team on site presentation technical transition, troubleshooting, and new features (the PMN arrangement is unique in that the Lenfest Institute will share lessons learned throughout the transition). Arc handles all the hosting through Amazon Web Services, and charges commercial clients based on each publisher’s site traffic. $10,000 per month is the publicly cited figure for the smallest Arc users, up to around $150,000 per month for the larger publishers. Most Arc clients so far have been medium to large-sized publishers, director of Arc Publishing Matt Monahan told me. (College newspapers such as Columbia’s Spectator and the University of Maryland’s Diamondback were the first to test Arc, for free.) The Post declined to share revenue figures for Arc’s business, but revenue “doubled year-over-year,” according to a November Fast Company article.Here’s how Arc’s cautious quest to become the go-to publishing system for news organizations is going » Nieman Journalism Lab
The Post has previously said Arc is moving towards being able to offer a completely automated, self-service option, though it’s not quite there yet (parts of deployment are starting to be automated, and certain developments, like a ticketing system for troubleshooting, set it on a path to scaling faster). In the past two or so years, Arc has been adding publishing clients at a fast trickle, but slowly enough that it can still be responsive to individual publishers’ requests."
Tuesday, February 06, 2018
Here’s how Arc’s cautious quest to become the go-to publishing system for news organizations is going » Nieman Journalism Lab
An update on The Washington Post, software vendor