Thursday, October 13, 2016

Samsung raises recall deals to retain Note7 customers | Computerworld

On a related note... see Galaxy Note 7 Is Not Samsung’s Only Problematic Product (NYT)
"In a bid to retain customers, Samsung Electronics is giving larger financial incentives to people who choose to exchange the ill-fated Galaxy Note 7 for another smartphone from the company, rather than seek a refund. 
In the U.S., the company is giving customers a $25 bill credit through carriers and retailers to customers who return a Note 7 for a refund or for any other branded smartphone. But if they choose to exchange the Note 7 for any Samsung smartphone, they will get a whopping $100 bill credit from select retailers and carriers. The company did not immediately provide further details on the program."
Samsung raises recall deals to retain Note7 customers | Computerworld
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