That humming you may hear in the background is likely the sound of business plans being shredded, by vendors previously focused on multi-party chat and/or video; Facebook (partnering with Skype) and Google (through Google+ hangouts) just subsumed what might have otherwise been sustainable product/service categories into (free) features of consumer social service platforms
Over the last year, the messages team has been working to make it easier to have one on one conversations with your friends. In November, we launched the new messages, which brings together your chats, texts, emails and messages all in one place.
Today I'm excited to introduce video calling and other improvements to chat.
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