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This isn't a new function of Salesforce.com. The company has offered integration with Microsoft's Office and Outlook desktop applications for some time. But this is the company's first foray into offering a more wide-ranging Web-based application package, cutting the ties to desktop applications.
Salesforce.com says this isn't some marketing-driven move; its customers, through a Salesforce.com online forum called Idea Exchange, requested integration with Google Apps.
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Salesforce.com won't charge for the integration with Google Apps. Existing customers will get it for no additional charge. So far, 10 Salesforce.com customers have tested the integration in a beta test mode, said Swensrud.
There is a profit motive here, however. The company will offer a service called Salesforce for Google Apps Supported that will include telephone support for end users, unified billing and provisioning, and additional application programming interfaces for a fee of $10 per user, per month.
Google, Salesforce link up for business apps | Tech news blog - CNET News.com
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