From a stark reality check
"In a way, their angst reflects that of the tech world at large. Many researchers in the field cut their teeth as techno-optimists, studying the positive aspects of the internet—like bringing people together to enhance creativity or further democratic protest, á la the Arab Spring—says Marwick. But it didn’t last.The Existential Crisis Plaguing Online Extremism Researchers | Wired
The past decade has been an exercise in dystopian comeuppance to the utopian discourse of the '90s and ‘00s. Consider Gamergate, the Internet Research Agency, fake news, the internet-fueled rise of the so-called alt-right, Pizzagate, QAnon, Elsagate and the ongoing horrors of kids YouTube, Facebook’s role in fanning the flames of genocide, Cambridge Analytica, and so much more.
“In many ways, I think it [the malaise] is a bit about us being let down by something that many of us really truly believed in,” says Marwick. Even those who were more realistic about tech—and foresaw its misuse—are stunned by the extent of the problem, she says. “You have to come to terms with the fact that not only were you wrong, but even the bad consequences that many of us did foretell were nowhere near as bad as the actual consequences that either happened or are going to happen.”"