"Forget artificial intelligence. Forget the cloud. Forget everything you think you know about what will separate the winners and losers among business-technology vendors. The defining turf war of the next decade will be group chat.Group Chat Emerges as the Hottest Thing in IT - WSJ
It sounds ridiculous. How could something pitched primarily as a “replacement for email” prove more important than other technologies, from productivity software to storage?
The answer: Chat is becoming the backbone of many businesses, bringing together both people and multiple software programs."
Monday, November 07, 2016
Group Chat Emerges as the Hottest Thing in IT - WSJ
It's not just about group chat; it's about activity streams done right, encompassing a number of communication, collaboration, and content apps/services