Excerpt from a Windows Phone market reality check
Windows Phone, which began appearing in devices last fall, certainly stands out visually. It has bold, on-screen typography and a mosaic of animated tiles on the home screen — a stark departure from the neat grid of icons made popular by the iPhone. While most phones force users to open stand-alone apps to get into social networks, Facebook and Twitter are wired into Windows Phone. The tiles spring to life as friends or family post fresh pictures, text messages and status updates.
Even so, relatively few consumers have been tempted, and sales have been lackluster. A big problem is that, initially, the handsets running Microsoft’s software, made by companies like HTC and Samsung, were unexceptional. Even more important, wireless carriers, the gatekeepers for nearly all mobile phones, have not been aggressively selling Windows phones in their stores. Most promote the iPhone and devices running Google’s Android operating system.