Wednesday, July 09, 2003

e-Pro Magazine: e-Mail Exile Afflicts 60 Percent of U.S. Workers

e-Pro Magazine: e-Mail Exile Afflicts 60 Percent of U.S. Workers "Millions of U.S. workers languish in e-mail Siberia, according to a recent report, and the isolation is costing businesses plenty. The report, sponsored by Sendmail, Hewlett-Packard, and Intel, revealed that 60 percent of U.S. workers don’t have access to e-mail, keeping them apart from headquarters, co-workers, and customers.
The isolation means that these workers receive critical job information, such as safety notices, customer requests, schedules, and policy guidelines, much later than their wired counterparts. The workers are mainly kept “deskless” by the nature of their jobs, typically in the fields of healthcare, retail, and manufacturing. Not only are companies losing in productivity, they’re also paying through the nose to maintain traditional means such as printing and distribution of paper updates for keeping deskless workers informed."

While I'm sure these vendors would love to open new markets for their prole-mail products, I think this kind of sponsored "research" is both hypocritical and overly simplified.
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