Busy and acquisitive times for Oracle
RightNow is a software as a service company that focuses on customer service via call centers and self-service options via the Web and social networks. That customer service focus is aimed at the heart of Salesforce.com.
Thomas Kurian, executive vice president of Oracle Development, said in a statement that Oracle is “moving aggressively to offer customers a full range of Cloud Solutions including sales force automation, human resources, talent management, social networking, databases and Java as part of the Oracle Public Cloud.”
That quote is basically shorthand for “Oracle is going cloud shopping.”
At Oracle OpenWorld, the company outlined plans to get into cloud computing, big data and other efforts such as NoSQL databases. Oracle said its NoSQL database was generally available today.
Oracle acquires RightNow for $1.5 billion, aims turrets at Salesforce.com | ZDNet
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