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Back in 2002, Apple was just getting started with the company's retail store initiative, and among the first stores to debut was the venue in Palo Alto on University Avenue. Living in Belmont, not too far north of the shop, I thought I would lazily take a Saturday afternoon and check out the newest Mac laptops. Like any good Mac fan, even if I wasn't exactly in the market to upgrade, I felt it my civic duty to check them out and get familiar. But when I entered the store and glanced past the display of white laptops, I spotted something much more interesting - as Steve Jobs himself was in the store, having a conversation with the store manager. From what I gathered, the pair were talking about contingency plans of what to do if the weather went bad - and how the worst thing you could do was have to shut down the store. The world has heard how Steve got involved in the little nuances of many of the company's products, so it's no surprise the retail store launch was much different.
Louis Gray - Google+ - The Time I Asked Steve Jobs an iPod Support Question
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