See the full article for some other RIM updates, e.g., “About 80 percent of R.I.M.’s sales this year have been to consumers, not to employers.”
But the Storm failed to live up to its name. About a million devices were sold, so it was not a flop. But many customers and some reviewers found it buggy and hard to use.
Meanwhile, the iPhone’s allure grew with new versions and a rapidly growing catalog of applications.
This week, Verizon and R.I.M. are trying again with a Storm do-over, the Storm 2. Among its many improvements, the new phone gives the user the sensation of pushing a physical button when pressing a number on the glass touch screen.