Timely reality check for Cisco/WebEx/WebOffice
During the demo I discovered that WebEx's product has more in common with Salesforce.com, in that it's an on-demand service and doesn't offer standalone word processing, spreadsheet or presentations. So let's get this out of the way right now: WebEx WebOffice, despite the name, isn't an office suite package like Google Apps, Zoho, ThinkFree and others. Despite this, WebEx WebOffice seems to be a very good solution for small businesses - and even in parts of the enterprise (e.g. as a solution for individual teams or projects).