Wednesday, September 28, 2005

WSJ.com - Apple Will Replace Damaged iPod Nano Screens

WSJ.com - Apple Will Replace Damaged iPod Nano Screens: "Matthew Peterson, an independent consultant in the financial-services industry, said he was so upset by the damage to his iPod nano that he created a Web site, ipodnanoflaw.com, later changing the name to flawedmusicplayer.com to avoid trademark conflicts with Apple. Mr. Peterson said the screen cracked on his device after he sat down with it in the front pocket of his pants, as he had done many times with other iPods he owns without damage occurring."

Post-90s customer service fun: a disgruntled customer creates a Web site about product problems and the Wall Street Journal writes about it...
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