For more on Jigsaw, see Inside Google's Internet Justice League and Its AI-Powered War on Trolls (Wired)
"Today, we are excited to announce that Jigsaw is investing in new research collaborations with The New York Times and the Wikimedia Foundation to explore how communities and publishers can use open source resources like TensorFlow to improve their online discussions. Together, we will be creating new open source datasets, machine learning models, and community tools to help improve conversations at scale. This research initiative called “Conversation AI” was created jointly by Jigsaw and Google’s counter-abuse technology team.NEW YORK TIMES AND JIGSAW PARTNER TO SCALE MODERATION PLATFORM – Jigsaw – Medium
Currently The New York Times manually reviews every comment that is submitted, which means that someone literally reads each submission in real-time to make sure a wide range of opinions is represented and that the discussion remains civil. As a result, The Times has incredibly high quality comments, but even with a team of full-time 24/7 moderators, their labor-intensive process means they can only allow comments for about 10% of their articles each day."