I guess it's not a secret anymore...
The inside (sort of) story of why Apple's industrial-design machine has been so successful.
Many insights from Apple alum Don Norman, e.g.,
"Jobs is a dictator, but with good taste," says Norman. "He is good and driven to the perfect experience. He doesn't want good design; he wants great design." Brunner similarly lauds Jobs's "driven, singular focus." And Rolston says, in what is perhaps the best explanation of Apple's design ascendancy, "It's a happy coincidence at Apple that the designer in chief is the CEO. He has a fantastic sense of what people want. And after all, that is design."