Mike Gotta reality check on knowledge management -- read the full post
Given the need for growth and innovation, CXO's are investigating ways to harness the intellectual capital within their organization and extended network of customer, partner and supplier relationships. But any reader take-away that what we need is a new round of technology silver-bullets would be unfortunate. I'm having a bad flashback to the KM hype of the nineties sometimes applied nowadays to blogs, wikis and so on. Below are some reactions to various aspects of the article.