Linksys tries to address return rates that reportedly range up to 30%...
Linksys has rolled out its EasyLink Advisor, a tool for network and gateway management, on a single model to start with: The EasyLink Advisor could also be labled, “A tool by which purchasers of our equipment have their frustration lessened and thus are less likely to stuff our gear back into a box and fling it at the salesperson at Best Buy who sold it to them.”
Source: Wi-Fi Networking News: Linksys Tries To Make It Easier
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