“Bot” is a hilariously over-simplified buzzword. Let’s fix that. — Medium

A timely taxonomy; summary version: chatbot = (scripted bot | AI bot | agent-assisted bot); see the full post for details

"The bots are coming. And they will be everywhere, like Facebook Messenger where they’ll be deployed to 900mm+ users. Some will deliver you tacos. Some will go on racist tirades. But here’s the thing: not all bots are created equal. While “bot” is a great over-arching term for a collection of happenings all boiling down to a trend, I think there needs to be a bit more clarity on what these things are and what they’re expected to do."

“Bot” is a hilariously over-simplified buzzword. Let’s fix that. — Medium