The major headline from this week's SharePoint conference
Microsoft, the largest of the traditional software makers, is wading into a business that Google, Salesforce.com Inc. and others are aggressively promoting. So far, those Internet services haven't significantly eroded Microsoft's business. The online services are an attempt to keep it that way.
Microsoft's Mr. Capossela predicted that in five years, half of Microsoft's customers using Exchange will be using the online version of the product. "That's a pretty drastic shift," he said. Used by thousands of businesses, Exchange is one of Microsoft's important products and a hub for other Microsoft products used by businesses.