More unified comms market dynamics
Cisco isn't just working with Microsoft. On Wednesday it will also announce that it has deeply integrated its unified communications software with IBM desktop applications. Specifically, Cisco and IBM have created a tool based on open development technologies Eclipse and OSGi to help software developers easily include communication and collaboration features into custom-built business applications.
"About half of our enterprise customers use Microsoft at the desktop," O'Sullivan said. "But the other half is still using IBM desktop applications, so we need to integrate with both."