WSJ.com - Computer Failure Snarls AirTran Airways' Operations: "The rapidly growing discount carrier, a unit of AirTran Holdings Inc., Orlando, Fla., says it installed a new computer system late Monday night to handle flight check-in at airport ticket counters, kiosks and via the Internet. But the new system, from Navataire Inc., failed early Tuesday and travelers weren't able to check in at home or at airport kiosks, and ticket agents weren't able to print boarding passes, an airline spokesman said.
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spokeswoman for Navitaire, a unit of Accenture Ltd., wasn't aware of the glitch."
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Wednesday, June 21, 2006
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