Epistemologically Multiple Actor-Centered Systems: or, EMACS at work!

Epistemologically Multiple Actor-Centered Systems: or, EMACS at work!: "Actors from different backgrounds contribute multiple ways of knowing, understanding and resolving problems that arise in the innovation process. This paper employs a socio-technical perspective to analyze how editing macros are shaped by diverse actors, and at the same time also shape these actors and their practices.
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Unlike some proprietary software firms that try to lock users in by using proprietry document formats (and critics say they do this in order to dominate the market), EMACS engages users by presenting greater shared interests in socio-cultural or technical aspects."