Microsoft Gets Serious About Consulting - Trendlines - CIO Magazine Aug 1,2002 "In its move from supporting player to starring role, the software company has created a single consulting organization called Microsoft Worldwide Services that as of Memorial Day had about 12,000 employees. ... According to Jim Wilson, group marketing manager for Microsoft Worldwide Services, IT consultants focusing on e-commerce, enterprise application planning and distributed network architectures make up a little more than a third of this group. The rest are IT analysts and a growing legion of customer service representatives."