Apple Apologizes for Misstep on Maps - NYTimes.com

Excerpt from an Apple reality check

"Apple has a reputation for obsessive attention to detail in its hardware and software products, down to the beveled edges of the iPhone 5 and the shade of the icons on its screen. But it has stubbed its toe again and again when it comes to releasing reliable, well-designed Internet services. Its less proud moments include Ping, a social network for music that never took off; MobileMe, an error-plagued service for synchronizing data between devices; and, more recently, Siri, the voice-activated virtual assistant that is often hard of hearing."

Apple Apologizes for Misstep on Maps - NYTimes.com