Friday, August 29, 2008

Technology Review: Even critics give Apple a pass on iPhone 3G woes

Check the full article for more details -- and behold a dent in the Apple reality distortion field

First an iPhone price cut left early buyers feeling foolish, and then came reports that some iPods were spitting sparks. Now the new iPhone 3G has been marred by bugs, spotty service, disappearing programs for the device and a veil of secrecy over software developers trying to broaden its appeal.
Such a string of mishaps and missteps might throw another electronics company into crisis. But of course, Apple Inc. isn't just another electronics company. Even as iPhone griping rages online, it looks like Apple's sterling reputation will emerge untarnished.
"The objective reality is that Apple does plenty of wrong," said Peter Fader, a marketing professor at the Wharton School of the University of Pennsylvania. However, Fader said, the company's loyal fans, and even casual users, have come to identify so strongly with Apple's high-end, individualistic vibe that they're willing to look the other way.

Technology Review: Even critics give Apple a pass on iPhone 3G woes

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