Friday, October 06, 2006

Phones and Interruption Management « KnowledgeForward

New blog from my Burton Group colleague Craig Roth 

I am intrigued by some of the interesting approaches being taken to handle interruptions and attention management with phone calls.

  • I spoke today with Alec Saunders, CEO of a company called Iotum that can inject a bit of computer intelligence in the path of incoming calls to a switchboard and route them based on your calendar, preferences, and availability.
  • Tello adds presence and IM to the picture.
  • Orative uses a client on the handset to allow setting of presence as you would on your PC or set the disposition of incoming calls.

Source: Phones and Interruption Management « KnowledgeForward

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