Thursday, August 03, 2006

The Seattle Times: Business & Technology: Q&A | What it all means for customers

Typical AOL tactics... 

Q. I have broadband, but I pay extra to AOL for its premium services such as e-mail and parental control. What does this mean for me?

A. You will continue to be billed unless you call AOL to cancel service. AOL promises that its employees no longer will try to push customers to keep paying, a tactic that drew criticism in the past. Those who occasionally need dial-up access, such as when they travel, can sign up for a $9.95 monthly plan with only 10 hours of access but enhanced security.

Source: The Seattle Times: Business & Technology: Q&A | What it all means for customers

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