Friday, July 29, 2005
Rough Type: Nicholas Carr's Blog: The slow death of traditional software
Rough Type: Nicholas Carr's Blog: The slow death of traditional software: "Chris Koch reports on a new study that reveals just how disillusioned CIOs have become with the traditional model of buying and maintaining business software. The research house IDC surveyed 250 IT execs and found, according to Koch, "that they are so frustrated with software licensing that deep discounts on the software - as much as 100 percent! - don’t lift their moods. They are convinced that the software companies will rip them off somehow. That somehow is usually via maintenance or subscription fees." The survey reveals, moreover, that "companies believe they use just 16 percent of the software they buy. The rest is just there to pump up the vendors’ fees." The study backs up earlier research by AMR that found software buyers are "furious" about vendors' maintenance and upgrade practices."